fritesnlptdehijams
Log in
fritesnlptdehijams

We’re giving away
unlimited free challenges

We’ve improved execution. We’ve sped up payouts. We’ve upgraded our loyalty program
to save traders even more money. Now we’re letting the world know with
our biggest promotion yet. Our best-ever offers are still live, too: use LEAP to save 30% on any product, or LAUNCH
to get 20% off, plus a 90% profit split, major-news trading, and weekend holding.

Frequently Asked Questions

Navigate by category

← Back to FAQ

SumSub verification (how to complete KYC)

To get yourself verified, you need to allow access to your webcam, when prompted by your browser. If you have already done this but your webcam is still not working, you might need to check your operating system camera settings. See the specific instructions below.

Browsers

In this section, you will find the instructions on how to manage camera access in different browsers.

Chrome (computer)

Select Allow when your browser prompts you to provide access to your camera.

If your camera access is blocked, do the following:

  1. Click the camera icon.
  1. Select Always allow to access your camera and click Done.
  1. Refresh the page.

If this does not help, try checking the camera settings of your operating systems and make sure that your camera is not being used by another application.

Firefox (computer)

Select Allow when your browser prompts you to provide access to your camera.

If your camera access is blocked, do the following:

  1. Click the camera icon.
  1. Click the cross icon next to Blocked Temporarily.
  1. Refresh the page.

If this does not help, try checking the Camera settings of your operating systems and make sure that your camera is not being used by another application.

Opera (computer)

Select Allow when your browser prompts you to provide access to your camera.

If your camera access is blocked, do the following:

  1. Click the camera icon.
  1. Click Clear this setting and reload.

If this does not help, try checking the Camera settings of your operating systems and make sure that your camera is not being used by another application.

Safari (computer)

Select Allow when your browser prompts you to provide access to your camera.

If your camera access is blocked, do the following:

  1. Click Safari and select Preferences.
  1. In Websites, navigate to Camera and allow your service provider to access your camera.
  1. Close the Preferences window and refresh the browser page.

If this does not help, try checking the Camera settings of your operating system and make sure that your camera is not being used by another application.

Chrome (mobile/tablet)

Select Allow when your browser prompts you to provide access to your camera.

If your camera access is blocked, do the following:

  1. Tap the lock icon.
  1. Tap Permissions.
  1. Tap Reset permissions.
  1. Click Reset to confirm.
  1. Refresh the page.

If this does not help, make sure that the Chrome app has access to your camera. If you are unsure whether this is the case, you should follow these steps:

  1. On your device, open Settings.
  2. Tap Apps -> Chrome -> Permissions.
  3. Make sure that the Camera permission is switched on.
  4. Return to the browser and refresh the page.

Firefox (mobile/tablet)

Select While using the app or Only this time when your browser prompts you to provide access to your camera.

If your camera access is blocked, do the following:

If this does not help, make sure that the Firefox app has access to your camera. If you are unsure whether this is the case, you should follow these steps:

  1. On your device, open Settings.
  2. Go to Apps -> Permissions -> Camera -> Firefox.
  3. Select Allow only while using the app or Ask every time.
  1. Return to your browser and refresh the page.

Opera (mobile/tablet)

Select Allow when your browser prompts you to provide access to your camera.

Select While using the app or Only this time option.

If your camera access is blocked, do the following:

  1. Tap the shield icon.
  1. Tap Permissions.
  1. Tap Reset permissions.
  1. Return to the browser page and refresh it.

If this does not help, make sure that the Opera app has access to your camera. If you are unsure whether this is the case, you should follow these steps:

  1. On your device, open Settings.
  2. Tap Apps -> Opera -> Permissions.
  3. Make sure that the Camera permission is switched on.
  4. Return to the browser and refresh it.

Safari (mobile/tablet)

Select Allow when your browser prompts you to provide access to your camera.

If your camera access is blocked, do the following:

  1. Refresh the Safari tab.
  2. When the alert appears, requesting camera access, tap Allow.

If this does not help, you should check that camera access is enabled:

  1. Open Settings and tap Safari.
  2. Scroll down to the Settings for websites and then tap Camera.
  3. Make sure that Ask or Allow is checked for your service provider.
  4. Refresh the Safari tab and tap Allow if prompted.

Operating Systems

In this section, you will find the instructions on how to manage camera access in different operating systems.

Windows

If you are having camera issues on a Windows computer, you might need to check your Windows settings. You should follow these steps:

  1. Go to Settings and click Privacy.
  1. Navigate to Camera.
  1. Make sure that Camera access for this device and Allow apps to access your camera are on.
  1. Return to your browser and refresh the page.

MacOS

To re-enable a blocked camera on macOS, you should follow these steps:

  1. In the Apple menu, go to System Preferences, click Security & Privacy, then click Privacy.
  2. Click Camera.
  3. Make sure the box, that is located next to the browser you are using, is checked.
  1. Return to your browser and refresh the page.

Android

To check your camera access settings on Android, go through the following steps:

  1. Go to Settings and select Privacy.
  2. Go to Permission manager and tap Camera.
  1. Examine the list of applications and make sure that your browser is allowed to access the camera.
  1. Return to your browser and refresh the page.

iOS

Check the following settings on your iOS device to ensure camera access.

  1. Go to Settings and tap Privacy & Security.
  2. Select Camera to open the list of the application that can use photos and videos.
  1. In the list, find a browser where you pass verification and make sure that a toggle is switched on.
  1. Return to your browser and refresh the page.

Another Application

To get your camera working during the verification procedure, you might also need to make sure that your camera is not currently being used by another application, such as Zoom, Skype or FaceTime. If your camera is being used by another application, you must firstly close that application, and then refresh the browser page in which you are attempting to pass the verification procedure.

Restarting Your Device

If none of the tips that we have shared above seem to help get your camera working, try restarting your device.

Passing Verification without Camera

Sumsub requests photos of your documents and selfies to ensure that you are a real person and the holder of the account and documents. Therefore, it is essential to provide photos and pass checks on your own. Note that our support team is not allowed to upload photos for you. Follow the recommendations described in this article. If nothing helps, try using another device to take photos.

Clearing Cache & Cookies

Try clearing cache and cookies in your browser to ensure optimal work of your device and fix possible issues related to the web pages loading.

Did this answer your question?

Support

Live chat 24/7
Crypto prices & market data
[email protected]
Crypto prices & market data

Hypothetical/simulated environment disclosure. All trading activities performed using our trading platform are executed in a simulated environment. Please note that, we only offer virtual demo accounts where live market conditions are simulated and any reference to “funded” used on our website or in any of our terms and conditions is a reference to virtual funding only. Furthermore, users should be aware that the trading results in this environment do not reflect real trading outcomes.

The simulated trading environment in our trading platform is specifically designed for educational and evaluation purposes only. The “funds” provided to you for the evaluation are fictitious and do not represent any form of real currency and therefore you have no right to possess those fictitious funds beyond the scope of their use within the trading portal and for the sole purpose of the evaluation.

Hypothetical and/or simulated performance results have fundamental limitations as they do not represent real trading conditions. Moreover, since the trades have not been executed, the results may have under- or over-compensated for the impact of any market factors, such as lack of liquidity. We do not make any representation as to the fact that any account will or is likely to achieve profits or losses similar to those shown in hypothetical results.

Evaluation disclaimer. Trader accounts aim to simulate trading that can be closely aligned, including, commissions and spreads. However, the evaluation is challenging and may not be suitable for individuals with limited or no trading experience.

Trading services are provided by IF Pro Ltd, a company incorporated in Saint Lucia with company registration number: 2025-00056 and registered offices at: The top floor, Rodney Court Building, Rodney Bay, Gros Islet, Saint Lucia. The website instantfunding.com is owned and operated by IF Pro Ltd whereas, Acello Ltd is the acting Payment Agent and does not provide any trading platform activities.

©2025

Login

Please note that all accounts we provide to our clients are demo accounts with fictitious funds, and any trading is in a simulated environment only. For more information, please feel free to visit our FAQ section. Ok, I understand

Sign in to start

Just sign in with a Google account, install our free loyalty card if you don’t already have one, and claim a guaranteed free $5,000 One-Phase Challenge. Become one of the first 5,000 traders to hit the profit target and keep your funded account (100% funded left as of today).

Project’s partner IF Crypto will also randomly give out 1,000 free $2,500 Moonshot accounts, and new subscribers to our social media pages will receive hundreds of extra prizes. During the giveaway, new customers will earn 50% more PlusPoints with their first purchase, and every trader will get up to 1,000 PlusPoints for referring friends

If you previously created an Instant Funding account using a Gmail address, please sign in with the Google Account whose primary email matches that same address.

You’re almost in

We’ve sent you an email with instructions on how to install your free loyalty card if you don’t already have one. Once you’ve installed it (or if you already have the card), we’ll send you a second email confirming that you’ve definitely secured your free challenge.

Please note that, due to unprecedented demand from traders worldwide, there may be a delay of 1–15 hours between this confirmation email and the email containing the link to claim your free account. We’re actively working to shorten this window by adding more capacity to our servers.

If you previously purchased with Instant Funding using a non-Gmail email address, please enter that address below so we can ensure a seamless experience once you pass the challenge. Afterward, follow the instructions sent to your Gmail address.

Open Gmail